{"id":24646,"date":"2022-05-19T13:29:25","date_gmt":"2022-05-19T11:29:25","guid":{"rendered":"https:\/\/reusable-molds.com\/returns-policy\/"},"modified":"2026-04-24T13:59:45","modified_gmt":"2026-04-24T11:59:45","slug":"returns-policy","status":"publish","type":"page","link":"https:\/\/reusable-molds.com\/fr\/returns-policy\/","title":{"rendered":"Politique de retour"},"content":{"rendered":"\t\t
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Politique de retour<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Politique de retour<\/strong><\/p>

Chez Reusable-Molds.com, nous nous engageons \u00e0 fournir la meilleure exp\u00e9rience client possible. Si vous devez retourner une commande, nous sommes l\u00e0 pour rendre le processus aussi simple que possible. Si vous avez des questions, veuillez contacter notre \u00e9quipe \u00e0 info@reusable-molds.com<\/a> avant d’effectuer un retour. <\/p>

Produits sur mesure<\/strong><\/p>

Les produits qui ont \u00e9t\u00e9 fabriqu\u00e9s sur mesure pour r\u00e9pondre \u00e0 vos besoins sp\u00e9cifiques ne peuvent \u00eatre ni repris ni \u00e9chang\u00e9s. Ces produits \u00e9tant fabriqu\u00e9s sur commande, ils ne peuvent \u00eatre r\u00e9utilis\u00e9s ou revendus. <\/p>

Produits standard (non personnalis\u00e9s)<\/strong><\/p>

Tous les produits standard peuvent \u00eatre retourn\u00e9s dans les 30 jours suivant l’achat<\/strong> pour un remboursement complet ou un \u00e9change, \u00e0 condition qu’ils soient dans leur \u00e9tat et leur emballage d’origine.<\/p>

Les frais de retour sont gratuits<\/strong>. Une fois que vous nous aurez contact\u00e9s, nous vous enverrons une \u00e9tiquette de retour pr\u00e9pay\u00e9e par courrier \u00e9lectronique. <\/p>

Comment initier un retour<\/strong><\/p>

  1. Envoyez un courriel \u00e0 info@reusable-molds.com<\/a> en indiquant votre num\u00e9ro de commande et la raison du retour.<\/li>
  2. Nous vous r\u00e9pondrons dans les deux jours ouvrables avec votre \u00e9tiquette de retour pr\u00e9pay\u00e9e et l’adresse de retour.<\/li>
  3. Emballez les marchandises en toute s\u00e9curit\u00e9 dans l’emballage d’origine<\/li>
  4. Joignez l’\u00e9tiquette pr\u00e9pay\u00e9e et d\u00e9posez-la dans le centre de distribution agr\u00e9\u00e9 le plus proche de chez vous.<\/li><\/ol>

    Adresse de retour :<\/strong> Veuillez nous contacter pour obtenir l’adresse de retour, qui sera d\u00e9termin\u00e9e par votre lieu d’exp\u00e9dition. Nous vous indiquerons l’adresse de retour la plus pratique pour votre r\u00e9gion lorsque nous vous enverrons votre \u00e9tiquette de retour pr\u00e9pay\u00e9e. <\/p>

    Remboursements<\/strong><\/p>

    Une fois votre retour re\u00e7u et inspect\u00e9, les remboursements seront effectu\u00e9s dans les 5 jours ouvrables<\/strong> sur votre mode de paiement d’origine.<\/p>

    Vos droits l\u00e9gaux<\/strong><\/p>

    Vos droits sont prot\u00e9g\u00e9s par la directive europ\u00e9enne sur la vente \u00e0 distance. Pour plus d’informations, consultez le site https:\/\/e-justice.europa.eu\/604\/EN\/text_of_the_directive?SPAIN&member=1<\/a> <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

    Politique de retour Politique de retour Chez Reusable-Molds.com, nous nous engageons \u00e0 fournir la meilleure exp\u00e9rience client possible. Si vous devez retourner une commande, nous sommes l\u00e0 pour rendre le processus aussi simple que possible. Si vous avez des questions, veuillez contacter notre \u00e9quipe \u00e0 info@reusable-molds.com avant d’effectuer un retour. Produits sur mesure Les produits […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-24646","page","type-page","status-publish","hentry"],"yoast_head":"\nPolitique de retour | Reusable-Molds<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politique de retour\" \/>\n<meta property=\"og:description\" content=\"Politique de retour Politique de retour Chez Reusable-Molds.com, nous nous engageons \u00e0 fournir la meilleure exp\u00e9rience client possible. 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